Tix contains many standard reports for various needs and purposes. In this article, we briefly explain the following:
- Daily Sales
- Event Overview Report
- Subscription - Sales summary
- Subscription - Customers
- Subscription - Statistic
- Daily Settlement
- Product Sales
- Sale Summary
- Card Transactions
- Weekly Sales
- Event Projection
- Special Offer - Sales
- Special Offer - Customers
- Event with Fee revenue
- Finance Export
The most common sales report. Shows ticket sales for events based on transaction period or event date period or a combination of both (e.g. all sales in January for events that are held in February). Can be set to show VAT.
- Sales per event date or event group
- Sales per ticket type
- Sales per user
- Sales per day
- Free tickets per event date or event group
The customer report in Tix. Shows a list of customer based on chosen events and report type. The types that can be generated are:
- Sold tickets
- Reserved tickets
- All tickets (both sold and reserved)
- Not printed tickets
- Invitation (Only free tickets)
- Deleted tickets
- Customer & Seat info
All types shows one row per order except from Customer & Seat info which shows one row per ticket. This type is mostly used as a guest list.
The report includes all information about the customer and the order such as: customer information (name, address, phone, email etc.), link to online receipt, scanning information (is the ticket scanned, when and by who), permission, payment type and alternative emails.
The geographic report shows number of sold tickets per event divided by country. Commonly used by promoters to international events.
Event Overview Report
The event overview shows is commonly used to settle sales after a show have been held. It can be generated for specific event or multiple events and filtered by transaction dates.
- Sales divided between regular sales, subscription sales and free tickets in regular and subscriptions
- Sales by Ticket Types
- Sales by Price
- Sales by Price Zone
- Sales by User
- Sales by Section
- Allocation by type
- Reserved by Ticket Type & Price
The report can furthermore be filtered to show only sales in subscription and be setup to show columns for VAT.
Tix includes 3 different reports for subscriptions that are explained below.
Sales summary shows subscription sales per subscription based on transaction period.
- Total subscription sales divided on sales type (fixed seat, flexible subscription etc.)
- Sales by event group that are part of a subscription
- Sales by event date that are part of a subscription
- Sales by event group that are not part of a subscription
- Sales by event date that are not part of a subscription
The subscription customer report is similar to the event customer report and shows a list of customer based on selected subscriptions. It can be generated to show:
- Sold tickets
- Reserved tickets
- Not printed tickets
- Customer & Seat info (one row per ticket)
In addition to this, if type is set to Fixed subscription seat info, the list will show the original seat that the customer has, not taking any changes into account. Used commonly in renewals.
This shows statistics based on selected subscriptions. The report also shows the movement of subscribers when renewing in a sankey diagram.
Frequently used by most of Tix users to settle daily sales. Shows all sales made by selected user/s over a defined date period. Can be generated to Display all orders (Report type) made by the selected user/s over the defined date period.
- Per type (tickets, product, subscription, fees, gift card etc.).
- Per event date or event group.
- Per product.
- Per payment type.
- Per user/seller.
- Made by invoice.
- Made as a partial payment.
- If no users are selected, the report will show sales for all users.
- The user tix.uk will show all sales made online.
- Display all orders shows both sales and refunds
Shows sold or reserved (or both) products based on transaction date or event date for event connected products. The report can be generated as "simple", commonly used by a restaurant to get a list over "tonights dinner guests".
Shows detailed sales based on transaction period and divided per day, week or month. Commonly used to review sales over longer time.
Includes sale of:
- Free tickets
- Subscription tickets
- Gift cards
- Sold online
- Sold in box office
Transaction list of all payments made via POS and online (card and mobile payment) based on transaction period and user/s. If the user field is left empty, all users will apply.
Shows sales per week based on transaction period. Sales is shown per event group. The darker green a box is, the more tickets have been sold.
Tool to project revenue for an event date. Numbers can be shown based on sales on a previous event.
Used to download all ticket buyers that has opt-in or opt-out to a certain permission. List can be downloaded as CSV with name, e-mail or mobile and timestamp. Red box includes e-mail permission and blue box SMS/mobile permissions.
The yellow box shows the number of unique active customers with the selected permission. De export shows all customers that have accepted the permission in the past. This may contain duplicates. For more information go to read more (below).
Shows all sold, used and expired gift cards based on a defined date & time interval. Also possible to show status of gift card (what is the value of all active gift cards) on a defined date.
Reports showing numbers for sales and customers in special offers.
Sales made in Special Offer links. Can be filtered via Event filter and grouped special offers or event (one row per special offer or event date)
Gives a customer list for sold and reserved tickets in special offers.
Events with fee revenue
Shows sales figures including ticket fees for event dates based on transaction period. Can be filtered by user.
- No selected users means All users
- Online sales is the same as user tix.se
Report to be imported into finance/accounting software. Created in the finance export module Administration - Integration - Finance Export. Can be generated for selected user/s and for a specified time period.