A ticket type in Tix is the name for a price category. It is created once and can then be used in unlimited number of events and be priced individually per event.

A ticket layout defines the look on a printed ticket. A specific layout can be connected to different events and down to individual ticket types within an event. E.g. different ticket types can have different layouts.

Create ticket types

To create a new ticket type, navigate to Administration - Tickets - Ticket types and press Add ticket type in the upper right corner.

Information

• Name: Ticket type name is visible in sales view (online and box office), administration, reports and on the printed ticket*.
• Group: A group is used for filtering options in reports. We recommend that you at least use the groups: Standard, Subscription, Free tickets and Campaigns. Groups are created under Administration - Tickets - Groups
• Type: Defines if the ticket type should be used for normal events or in subscription. A ticket type of the type Subscription is not shown in regular sales and vice versa. It is however also possible to set the ticket type as Both making it visible in both sales.
• Default: If set to Yes, the ticket type is shown as the first ticket typ in sales (online and box office). If more than one ticket type is set as default, they are shown in alphabetical order.
• Online quantity rule: If a certain ticket type is always used with the same online quantity rule (e.g. group tickets always have the rule 10-99), it can be defined here and always applied to the ticket type when it is added to an event. Note that the rule can still be be changed in edit event.
• Position: A position can be set to position the ticket type to one and another.
• Offset Every Seat: Used together with social distancing. If set to Yes, every seat that is sold will have a distance to each other, not only distance between orders.

*it is possible to have a deviating name on the printed ticket, read more in the next section: Layout.

Layout

• Print name: If nothing is input here, the name of the ticket type will be used when printed.
• Additional info: Any text written in this field is printed on the ticket. In the example below, the text is: Don't forget to get there early.

Access Rights

It is possible to activate access rights on ticket types to define which specific users that should have access to the ticket type. If no users are selected, all users with sales access will have access to the ticket type provided that the user have access to an event that uses the type.

Create ticket layout

The module for ticket layout can be found at Administration - Layouts - Tickets. In here, it is possible to edit existing layout as well as create new ones.

To create a new layout, press Add ticket layout in the upper right corner. In the next step, you choose a existing layout as template for the new one. Give the layout a name and press Save.

To edit the layout, press the layout you want to edit and there after Edit to get to the layout editor.

Inside the module it is possible to edit the existing fields as well as add new image and text elements. To edit a existing element, press it and edit in the right column that will appear. Depending on type of element these fields can be edit:

•  Text: Visible text field. Either a hardcoded text or a dynamic variable. In the example above the variable #TITLE# is used which will return the title of the event when printed.
  All dynamic variables can be seen by pressing the symbol T in the upper left corner.
• X: Position on the X axis (right/left). 
• Y: Position on the Y axis (up/down). 
• Height: Height of the element.
• Width: Width of the element.
• Size: Font size or size of a rectangle border.
• Position: Position of elements. Higher value will be put above lower values.
  Tex: An element with position 3 will be shown above an element with position 2.
• Color: Color on font or border.
• BackgroundColor: Background color for rectangles.
• Font: Font family.

Pressing T in the upper left corner will show a guide of all dynamic variables that can be used in the layout. When the work is done, press Save layout.